Frequently Asked Questions
Everything you need to know about our premium metal home hardware.
What materials are used in TRM Metal Products?
We use high-grade industrial metals including stainless steel, solid brass, and aircraft-grade aluminum to ensure durability and a premium finish for all home hardware.
How long does shipping typically take?
Standard orders are processed within 2-3 business days. Domestic shipping generally takes 5-7 business days depending on your location.
Do you offer custom dimensions for metal shelving or brackets?
Yes, we provide custom fabrication services for specific projects. Please contact our design team through the 'Custom Orders' page for a personalized quote.
What is your return policy for home hardware?
We offer a 30-day return policy for all standard items in their original packaging. Please note that custom-cut or personalized metal products are non-refundable.
Are your products suitable for outdoor installation?
Many of our products feature powder-coated finishes or are made from rust-resistant alloys suitable for outdoor use. Check the specific product description for 'Weather-Resistant' ratings.
How should I clean and maintain my metal fixtures?
We recommend using a soft, damp cloth with mild soap. Avoid abrasive cleaners or harsh chemicals that can strip the protective clear coat or patina.